[REBOL] Re: Commercializing Rebol
From: kenneth:nwinet at: 16-May-2001 7:32
Just to add my two cents.
When I'm working on something, I want all the pieces exposed and layed out
in front of me.
When I give it to my customer, I want it in one package.
I will worry about size and how to update. While in principle, incremental
updates are a neat idea, in practice it just leads to job security in the
support department.
I personally know one guy that supports hundreds of his customers easily all
by himself; whereas, less than 50:1 is common supporting the package I work
with these days. Much of this support cost is due to components being
overwritten on the customers systems (often o/s components which I think we
should all charge back to Mickysoft.)
Ken.
