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[REBOL] Re: /Express as CRM solution

From: petr:krenzelok:trz:cz at: 28-Mar-2001 12:42

CRS - Psy Sel/SPO, COUSSEMENT Christophe, CPN wrote:
> > Any thoughts on using /Express and /Link as a CRM solution? > [sorry for my ignorance, but what's 'CRM' ?]
Customer Relationship Management - systems which help your staff (usually call centers) to help manage/organise customer agenda (state of contacts, inquieries, offers, blabla :-) -pekr-