[REBOL] Re: Giving up Rebol?/binary skip
From: carl:s:rebol at: 10-Dec-2002 20:31
At 01:36 PM 12/10/02 -0900, you wrote:
> > A few days ago, I send feedback about my problem with email. No response.
> > So why bother sending. My last problem was this :
> >
> > fp: open/direct/binary %file.dat
> > fp: skip fp 10
No... you won't be getting a response. As we've stated here and on our
website, feedback must be posted to us using
http://www.rebol.com/feedback.html. This is the only way we can answer and
prioritize feedback (i.e. fixed format submission as opposed to freeform
submission).
95% of web-based feedback gets answered in about 1-2 days on average, and
it is cross-posted to our bug database as necessary. If you do not get a
reply... it's because you did not provide a valid email address, or your
email bounced for some other reason (invalid user, account cancelled,
exceeded email storage, ISP is gone, etc., we've seen them all).
WRT this bug (binary skip) it has been fixed for a while; however, problem
of getting it to you is complex. As we've stated before, we plan to
integrate the fix into upcoming releases of SDK (no, it won't make it into
Beta 1 which ships today, but perhaps Beta 2), IOS, and Command, then
eventually the free products.
If you require faster response for your larger customers, please contact us
to setup a consulting/support contract. We can provide a rapid 24 hour
response, depending on the level of cash compensation.
-Carl
REBOL Chief
