[REBOL] Re: Opening a new blog about Rebol?
From: sqlab:gmx at: 19-Nov-2007 13:39
All in all very good.
Carl Read wrote:
> On Monday, 19-Novenber-2007 at 12:07:52 Petr Krenzelok wrote,
>
>> But I will not help situation if I just complain, without proposing what
>> should be done. So - suggest - what should be done? :-)
>>
>
> 1) If RT's a business then it needs to act like one. Which, for starters, means answering
every email they receive, ideally within 24 hours.
>
When Bo was there, we got an immediate reply
> 1a) If RT doesn't like the hassle of email, they should have an interface on their
website that replaces email for this job.
>
> 2) They need to spell out on their website every little detail about the products they
have for sale - not only what they do, but also what they don't do. (So RT doesn't get
bothered with too many emails asking silly questions about them.)
>
> 3) IF RT promises to add feature X then they should deliver on that promise - not quitely
forget about it and promise feature Y a little while later.
>
When I bought /command I expected, that the bugs I reported should be
fixed in not less than half a year.
But I learned, that either their business plan did not work as expected
or was altered, probably both.(
